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Consulting Skills - Independent Consultants

Designed Independent Consultants to enable them to function more effectively as consultants.

Special Note:  From May 2013, this will be two half-day workshops sold separately.  See the brochure.

Develop your own consulting methodology to complement your professional expertise.  This means the job will be done properly. Consulting Guru Peter Block defines the 'Successful Consultant' as the one whose work is accepted and used by the client. So a successful project is more than on budget, on time and meets specifications. It's one that is used and works!  Consulting methodology will give you that process.

Consult so that you build client ownership of the project - improving your success rate
Add more value to the client than simply being a subject matter expert (Professional/Technical)
Find your work more fulfilling and profitable by moving above the contractor role

Program Outcomes Summary

Consult more effectively using a tested process - so that the deliverable is accepted by the whole client team.
Learn new consulting tools and how and when to use them
Apply consulting tools in situations where you can improve your own consulting
Demonstrate that you are a 'Consultant' rather than simply presenting as a technical expert
Chart a path for progression from 'pair of hands' / contractor service provision to the status of 'trusted advisor'

Target Group


Independent and other External Consultants

Internal Consultants will have a better understanding of their role by attending this workshop.  Much of the content is common with the External workshop.

Program Content

Workshop 1 will be items 1, 2 and two tools from 3.  Workshop 2 will be items 3 and 4.  See brochure

1. Orientation and clarification

Distinction between consulting, contracting and service provision
4 Modes of delivering consultancy services: contracting, expert, facilitating &  collaborative - appropriateness and insights into how you are perceived
How consultants add value
Key relationships: who are your real clients?

2. Consultancy Skills - 'How To Consult'

The consulting process - 6 essential steps
Four principles for collaborative consulting:  managing politics, people and risk while building ownership and support
Consulting competencies - the skills sets consultants need

3. Consulting Tools - A look at some of the key tools

Front end diagnostic tools:  Needs analysis / Gap analysis / Questioning techniques / Affinity charts / others
Problem diagnosis  - 5 Whys, KISS (Keep, Increase, Stop, Start), others
Project plans: a Project Management approach
Stakeholder mapping and management
Prioritisation techniques
Strategic planning, force field analysis, visioning
Facilitation skills, group process
Change Management methods
Solution creation
PIR - Post Implementation Reviews:
Note: when participants have attended Day 1 of the 3 day Successful Consulting series, we spend more time on Tools and Tricky situations

4. Consultancy Skills - Service delivery issues

Identifying and managing resistance, leading vs collaborating, delivering bad news, client fears, handling difficult people, giving and receiving feedback
Contracting: being overlooked, being typecast, being ignored
Workshopping issues particular to your consulting context

The Next Step


For a discussion on your requirements, please contact Ian Benjamin at Consultant Training Australia.
Telephone: 03 9593 1678, 1800 266 266 or 0419 593 167


National 03 9593 1678  Mobile 0419 593 167 International +61 3 9593 1678 info@consultanttraining.com.au
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